Please be aware that there is currently a technical issue affecting the mobile devices. This issue is mainly impacting cardholders of Halifax and Lloyds. On the Opayo gateway, at the 3DS approval screen, you may find that the continue button is not visible. If this is the case, please scroll down within the inner window of the authentication page to reach the continue button. Unfortunately, the contents of the inner window on this page are provided by your bank and are not controlled by WisePay or Opayo.

Opayo is working on a resolution and expect it to be live week commencing the 5th of September. The work will look to improve the layout of the 3D Secure approval page, so the continue button is not obscured.

In the meantime, desktops and laptop browsers are should not have this issue if this is an option for you.